Running operations with agents in a small team
A small team, with recurring work piling up in finance, HR, operations and business development. At the same time, the company was converting to a joint-stock company and preparing for investment.
First we listed the recurring tasks. For each one we asked: should an agent prepare it, is a template enough, or should a person do it? Every output the agents prepared had to be approved by a person. In parallel, we set up the company's management, reporting and control structure.
Manual routine work went down, and decisions were made faster. The company became a joint-stock company, with a reporting system ready for the investment process.
Lesson for experts: Set up your first agent for the task that takes the most time but carries the least risk. Design the approval step from the very start.